FAQs

Hello Pet People.
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at: hello@oneisall.com

Q1: Where does Oneisall Ship?

Oneisall ships everywhere in the United States.

Q2: How much does shipping cost?

1.USA StandardĀ 

Free Shipping on all orders

Deliveries are made with USPS (3-5 Business Day)

2.Day Delivery with Fedex$10

Order before 4pm CST Monday to Thursday for Delivery Within 2 Business Day With Fedex

3.Overnight Delivery to Mainland USA$15

Order before 4pm CST Monday to Thursday for Delivery Next Day With Fedex

Q3: Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

Q4: Who can I contact if I have a problem with my order?

All inquiries can be forwarded to hello@oneisall.com

Q5: How can I pay?

We accept all Major Credit Cards and Paypal.

Q6: Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!

Q7: If I enter my email address will you sell my information?

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Q8: How long is the warranty of your product?

All our products have a 3-Year worry-free warranty from the order date and machine lifetime tech support. If you have any questions during use, just contact our customer support via email (hello@oneisall.com), we will reply to you as soon as possible with solutions.