Contact Us

Our team is dedicated to assisting you and your pet, available from Monday to Friday with responses within 24 hours.

Please note that due to the holiday period, orders placed between October 1 and October 7 may experience slight shipping delays. Rest assured, we are working hard to process your order and will ship it out as quickly as possible once the holiday ends.

Service Hours

8:00 am - 5:00 pm PST

Monday - Friday

Email

Phone

Distribution & Wholesale

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  • Please ensure to include the order number and model number for faster assistance. The Model No. can be located on the product or package.

  • For returns or exchanges within 30 days of delivery, please contact us directly for assistance with returns and exchanges.