Oneisall Accessory Subscription Service

Essential Accessories, Delivered When You Need Them

One less thing to remember. More time to care.

For eligible filters, blades, waste bags, and other accessories marked “Subscribe & Save,” you can set up automatic replenishment. Simply choose your preferred quantity and delivery frequency, and we’ll arrange future orders according to your plan.

Some products currently offer delivery every 2, 3, or 6 months, with subscription savings of up to 15%. Available frequencies, prices, and discounts may vary by product. Please refer to the product and checkout pages for the latest details.

How Does It Work?

1. Check Compatibility

Choose an accessory that matches your Oneisall device model, then confirm the correct size, type, and quantity.

2. Choose Your Purchase Option

On the product page, select either:

• One-time purchase; or

• Subscribe & Save.

Please review your selection before checkout to make sure you have chosen the option you want.

3. Select a Delivery Frequency

Choose an available delivery frequency based on your usage. You can adjust the quantity or delivery frequency later through the subscription management portal.

4. Authorize Recurring Payments

By completing checkout with Subscribe & Save, you authorize Oneisall to charge your selected payment method automatically according to the price, frequency, and dates shown on the product page until you cancel your subscription.

5. Receive Reminders and Deliveries

We’ll send you a reminder before each scheduled shipment. Before the order enters the shipping process, you can adjust the quantity or frequency, delay or reschedule the delivery, or cancel future subscription orders.

Each recurring order will be charged when it is processed and ready to ship. The actual charge amount, billing date, and delivery details will be shown in your subscription portal and order notification.

How Can I Manage My Subscription?

Through the subscription management portal, you can:

• Change the product quantity;

• Adjust the delivery frequency;

• Delay or reschedule your next delivery;

• Add or remove subscription products; or

• Cancel future subscription orders.

If you cannot access the subscription management portal, please contact Oneisall Customer Support for assistance.

What Is the Difference Between Canceling a Subscription, Canceling an Order, and Requesting a Return?

What you want to do	When it applies	What happens
Cancel a subscription	Future subscription orders that have not yet been created	Stops future automatic replenishment
Cancel an order	The current order has been created but has not yet shipped	Subject to the order cancellation window
Request a return	The order has already shipped and been delivered	Contact Customer Support within 30 days of delivery

Canceling Future Subscription Orders

You may cancel future accessory subscription orders at any time. Once the cancellation takes effect, no new recurring orders will be created.

Please note that canceling your subscription does not automatically cancel an order that has already been created. After canceling, check the status of your current order and keep any cancellation confirmation shown in the portal or sent by email.

If the Current Order Has Already Been Created

If a recurring order has already been created, please request cancellation as soon as possible while both of the following conditions are met:

• The request is submitted within 24 hours of the order being created; and

• The order has not yet shipped.

The cancellation window closes at whichever occurs first: 24 hours after the order is placed or when the order ships.

You may request cancellation through the subscription management portal or contact Oneisall Customer Support immediately.

Cancellation is not guaranteed until it has been confirmed by the system or Customer Support. Successfully canceled orders will receive a full refund. The time required for the refund to appear will depend on your payment provider.

If the Order Has Already Shipped

Once an order has shipped, it can no longer be canceled. After receiving the product, you may contact Oneisall Customer Support within 30 days of delivery to request return authorization and the appropriate return address.

Please do not return any product without prior authorization, as unauthorized returns may not be accepted.

Returns and Refunds

• Returned products must include the original packaging and all included accessories, manuals, and other materials.

• For returns unrelated to product quality, the customer is responsible for return shipping costs.

• If the product was damaged or incorrectly shipped due to an error by Oneisall, the customer will not be responsible for the applicable return shipping costs.

• Refund requests for non-quality-related issues generally cannot be accepted after the 30-day return window.

• Return eligibility, refund amount, processing status, and posting time are subject to Customer Support review and the policies of your payment provider.

Contact Us

If you need to cancel an existing order, request a return, or need help managing your subscription, please contact us:

Email: support@oneisall.com
US phone: +1 877-522-8578
Customer service hours: Monday–Friday, 8:00 a.m.–5:00 p.m. PST
You may also contact us through the live chat on our website.

Eligible products, delivery frequencies, discounts, prices, taxes, and shipping fees may vary by product or region. Please refer to the product page, checkout page, and subscription management portal for the most current information.